Saturday, May 13, 2023

A Day In the Life of a Youth Services Manager


Last time I posted about a typical Monday, my planning and prep day; this day was a Tuesday, which is a programming day. Every Tuesday is Toddler Storytime in the morning (except during brief breaks in May, August, and December), and since it was the first Tuesday of the month we also had Pokémon Club in the afternoon. Today, once again my assistant was absent, which meant I had to cover the desk more as well as fill in for the Pokémon Club, which she usually does. So here's everything I did today, that I can remember:

  • 9:00am - Arrive at work, clock in, check e-mail.
  • 9:15 - 9:50am - Met with Asst. Director to discuss personnel issues
  • 9:50 - 10:15am - Prepped materials for storytime
    • found and printed dot-painting sheets
    • made final song selections and printed programs for caregivers
    • made final book selection
  • 10:15-10:30am - Took storytime materials to program room and made sure chairs and tables were set up, filled water bottle, and made quick trip to restroom.
  • 10:30-11:30am - Toddler Storytime
    • greeted families as they came in and handed out programs
    • hello song, warm-up song, 2 scarf songs, non-fiction book to introduce topic (horses/horseracing/Ky Derby), lead-in song, first book, song, second book, announcements, good-by song
    • activities - dot-painting & sensory bin
    • clean-up
  • 11:30-11:40am - spoke to teen programmer about needing to get teen programs on the events calendar ASAP
  • 11:40-11:50am - reviewed multiple time-off requests from staff and responded.
  • 11:50a-12:30pm - had to play around with events software to figure out how to get registration to work the way we needed, and tested to confirm. Reviewed events entered by teen programmer, will need to edit and publish soon.
  • 12:30-1:00pm - reviewed SRP brochure, made a few tweaks, and printed out draft.
  • 1:00-2:00pm - Lunch
  • 2:00-3:45pm - staffed children's service desk, during which time I:
    • compared online events calendar to calendar in SRP brochure to be sure all programs were listed and days/times were correct, made necessary edits.
    • looked over saved videos for ideas for SRP programs and jotted down
    • assisted several customers, and spoke to a couple of regular families
    • marketing person brought the large "Bookopoly" board he had made based on the one I designed to display to promote our summer reading challenge.
  • 3:45-4:00pm - Grabbed Pokémon Club stuff, headed to meeting room for program, stopping to talk briefly with director and food truck owner regarding having them come to SRP Kick-Off.
  • 4:00-5:00pm - Pokémon Club
  • 5:00-5:15pm - Put away supplies and straightened up, clocked out.
  • 5:15-5:40pm - Chatted with co-worker for a while
  • 5:40-5:50pm - Got things together, locked up offices, and left work.
And once again, I'm sure I've left out several little things and short interactions with various people. And as usual, that was only about half of what I really needed to get done that day. I'm finding personnel issues are taking up a disproportionate amount of my time, and is definitely the hardest and most stressful part of the job by far.


  1. What do you do in Pokemon club?? Sounds like a fun program.

    1. For now, all they want to do is hang out and talk about their collections and do a little trading. Which is great, because it means I don't have to do any prep and it costs us nothing, but it's well-attended. We started it last October as a family program once a month for an hour, mostly kids aged 10-14, but now younger kids have started coming, too. I bring in crayons, paper, a few boardbooks and toys for the littles, and I bought a character encyclopedia and "How to Draw Pokémon" book for the program. I told them if they ever want to do more, just let me know, but for now that's all they want.